Balaji Sampathkumar

Implementing Generative AI - Potential Challenges and Path to Success

AI isn’t just transforming banking—it’s redefining it. Recap of Section 1:  In our previous section, we embarked on a journey into the...

AI isn’t coming. It’s already here. For decades, banks relied on manual processes, slow approvals, and outdated workflows. Then...

Explore how digital transformation impacts business process outsourcing (BPO) and its evolution to meet modern challenges.

Discover why business process transformation is crucial in the digital era and how it drives efficiency, and innovation